How to Avoid Unreliable Forex Broker

How to Avoid Unreliable Forex Broker

6 Min.

If your broker isn't responsive, they might not have your best interests at heart. To avoid sketchy brokers, research well, watch for complaints, and study document details. Test with a small account before trading. Be cautious if your broker's actions don't align with your goals. If stuck with a bad broker, review documents, and plan your next steps carefully.


Searching online for forex broker scams reveals a significant number of results, highlighting an ongoing issue despite market regulation efforts. For newcomers to forex trading, it's crucial to select trustworthy brokers and avoid unreliable ones. This involves following specific steps before depositing funds. Trading is challenging, especially when brokers hinder profit-making by implementing counterproductive practices.

Defining Forex Facts and Speculation

When researching potential forex brokers, traders need to separate truth from fiction. For example, many traders who haven't been profitable tend to blame brokers or external factors for their failures. Common complaints include brokers supposedly causing losses through tactics like sudden market reversals after a trade or stop-loss hunting. While these experiences are widespread, it's important to recognize that brokers might not always be to blame for them.


Many new forex traders face difficulties by not using proven strategies or plans, instead relying on emotions, which offers only about a 50% success rate. Novice traders often enter positions after their emotions have settled, while experienced traders take opposing positions, leading to confusion among beginners who might interpret this as the market or brokers working against them. However, in most cases, this reflects their misunderstanding of market dynamics.

Broker Losses

At times, losses can result from broker actions. This occurs when brokers try to boost their own commissions, affecting clients negatively. There are cases where brokers manipulate rates to trigger stop orders, unlike other brokers. Thankfully, these situations are rare. Trading isn't usually a zero-sum game; brokers profit from higher trading volumes. Brokers benefit from having long-term clients who trade regularly, helping clients' capital grow over time.

Slippage and Volatile Rates

Slippage often arises from behavioral economics, where inexperienced traders panic and impulsively hit buy or sell keys due to fear of missing out or incurring more losses. In scenarios of volatile exchange rates, brokers can't assure orders at desired prices, resulting in abrupt movements and slippage – this applies to stop and limit orders too, with fill guarantees varying among brokers. Even in transparent markets, slippage is commonplace, as market fluctuations can lead to prices differing from our expectations.

Communication Issues With Forex Brokers

When communication falters between a trader and a broker, significant problems can arise. If a trader faces unresponsiveness or vague answers from their broker, it's a clear sign that the broker might not prioritize the client's interests.

Such issues should be promptly resolved, with clear explanations given to the trader. The broker should also demonstrate good customer relations and offer assistance. One of the most serious problems that can emerge between a broker and a trader is the trader's inability to withdraw funds from their account.


Brokers or planners earning commissions from securities transactions might yield to the temptation of trading solely to earn commissions. This excessive behavior is known as "churning," a term introduced by the Securities and Exchange Commission (SEC). Churning involves brokers executing trades not for the client's benefit but for other reasons. Those proven guilty of churning can be penalized with fines, reprimands, suspension, dismissal, disbarment, and in some instances, criminal sanctions.

SEC Definition of Churning

Churning occurs when a broker excessively trades securities in a customer's account, primarily to generate commissions for themselves, without taking into account the customer's investment objectives. Such trades do not contribute to the growth of the account value. If your broker trades your account excessively and your account value does not increase, it may indicate churning. However, if you have control over your account and your broker follows your instructions, then churning is not taking place.

Regulations of Broker Churning

During arbitration hearings to assess broker churning, the panel examines various factors. These include the trades in relation to the client's education, experience, and relationship with the broker. Additionally, they consider solicited versus unsolicited trades and commissions compared to the client's gains or losses.

Sometimes, it might appear that your broker is churning your account, but this might not always be accurate. Suppose you're concerned about your advisor's actions and their impact on your finances. In that case, seeking advice from a securities attorney or filing a complaint on the SEC's website is a prudent step.

Signs of Churning

A clear sign of churning is when you see buy and sell trades for securities that don't match your investment goals. For example, if you're aiming for a stable income, trades involving small-cap equity or technology stocks should not be in your statements. Detecting churning with derivatives like put and call options can be tougher, as these tools serve different purposes. However, buying and selling these options should usually be for those with a high-risk tolerance. Selling calls and puts can create income, but it needs careful consideration.

Tips for Avoiding Unreliable Brokers

Begin with an online search for broker reviews, as it can reveal whether negative comments are isolated incidents or a deeper concern. BrokerCheck by the Financial Industry Regulatory Authority (FINRA) offers additional insights into any legal actions against brokers. Understand U.S. forex broker regulations.

  • Confirm there are no complaints about withdrawal difficulties; contacting users with issues can provide valuable insights.
  • When opening an account, read all documents thoroughly. Watch out for account opening incentives that might complicate future withdrawals. Understanding contingencies prevents surprises.
  • After satisfactory research, open a mini or small-capital account. Trade for a month or more, and attempt a withdrawal. If successful, consider depositing more. If issues arise, discuss them with the broker or share your experience online for others to learn.
  • Remember that a broker's size doesn't guarantee safety; the 2008-2009 financial crisis revealed that large or popular firms aren't always secure.

What Should You Do if Your Broker Is Unreliable?

Unfortunately, there are limited options in this situation. Begin by thoroughly reviewing all documents to ascertain the broker's responsibility. If any oversight or failure to understand signed documents exists, taking accountability might be necessary. Following that, outline your approach if the broker doesn't adequately respond or facilitate a withdrawal. This might involve sharing comments online or reporting the broker to the appropriate regulatory body, such as FINRA, in your country.


Traders frequently point to brokers for losses, yet there are genuine instances where brokers are accountable. Proper research before opening an account is key; if the broker checks out positively, start with a small deposit, a few trades, and a withdrawal. If this process goes well, consider larger deposits. If you're already facing problems, confirm any broker misconduct, seek answers, and if necessary, report to regulatory bodies like the SEC or FINRA for potential action.

Forex Broker
Securities and Exchange Commission (SEC)
Financial Industry Regulatory Authority (FINRA)
Follow us
Hexn operates under HEXN (CZ) s.r.o. and HEXN Markets LLC. HEXN (CZ) s.r.o. is incorporated in the Czech Republic with the company number 19300662, registered office at Cimburkova 916/8, Žižkov, Praha. HEXN (CZ) s.r.o. is registered as a virtual assets service provider (VASP). HEXN Markets LLC is incorporated in St. Vincent and Grenadines with the company number 2212 LLC 2022, registered office at Beachmont Business Centre, 379, Kingstown, Saint Vincent and the Grenadines