HEXN.IO is an international FinTech company that provides crypto-related services to its customers on a worldwide scale. However, due to legal restrictions, there are minimal requirements for those who want to benefit from using our platform.At this time, we cannot provide services to residents of the following countries:<ul style="box-sizing: inherit; padding-left: 16px; color: rgb(0, 0, 0); font-family: &quot;Times New Roman&quot;, Times, serif; font-size: 18px; font-weight: 400; text-align: start; text-indent: 0px;"><li>Afghanistan</li><li>Bahamas</li><li>Barbados&nbsp;</li><li>Botswana&nbsp;</li><li>Cambodia</li><li>Canada&nbsp;</li><li>Democratic People’s Republic of Korea</li><li>Ghana</li><li>Iraq</li><li>Islamic Republic of Iran</li><li>Jamaica</li><li>Myanmar</li><li>Nicaragua</li><li>Pakistan</li><li>Syrian Arab Republic</li><li>Trinidad and Tobago</li><li>Uganda&nbsp;</li><li>United States</li><li>Vanuatu</li><li>Yemen&nbsp;</li><li>Zimbabwe </li></ul>For detailed legal information, please refer to our <a href="https://hexn.io/static/tnc.pdf" rel="noopener noreferrer" target="_blank">Terms &amp; Conditions</a>.<p class="no-margin" style="box-sizing: inherit; margin-bottom: 0px; min-height: 1.53em; color: rgb(0, 0, 0); font-family: &quot;Times New Roman&quot;, Times, serif; font-size: 18px; font-weight: 400; text-align: start; text-indent: 0px;">

Here we describe basic requirements for our users

Can I use Hexn.io platform? 

What are the requirements for customers to use the HEXN.IO platform?

1. You choose a cryptocurrency out of the 48 offered on the platform and open a deposit. 2. Our asset management experts use your capital to distribute it among professional institutional investors with high ROI and participate in markets. 3. These investments generate high returns. 4. From these returns, you get your interest income as a lender. Here you have two options: you can either withdraw your income weekly or reinvest it and thus multiply your profit using the power of compound interest.

How does HEXN.IO lending work?

No, we are a crypto lending platform.

Is HEXN.IO a DeFi platform?

HEXN.IO is a great platform to capitalise on your crypto. It also allows you to purchase BTC, ETH, and some other cryptos with your bank card at the very best price. However, there are some things you need to take into account, so let's review the whole purchasing process.Let's say you want to buy USDT for USD. For that, you need to go to your wallet on our platform and click a "buy" button:<img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/150004536544/original/hrDlTEhBPCddy4DcTNXTXd3euz7bFSDWig.png?1672224375" style="width: auto;" class="fr-fic fr-fil fr-dib" data-attachment="[object Object]" data-id="150004536544"><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/150004536559/original/lD6ZbXXwbHp1pNNHpLwxSrMPa3iIyuhnLA.png?1672224477" style="width: auto;" class="fr-fic fr-fil fr-dib" data-attachment="[object Object]" data-id="150004536559">As you can see, there's almost no spread, no purchase fees and the price is very attractive. We put a lot of efforts so that our customers can benefit from it. Once ready, proceed with the purchase buy clicking the "buy" button again.&nbsp;Now you need to follow some basic verification*, and once completed, you'll see the window to enter your bank card details:&nbsp;<img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/150004536980/original/iUjckBr6UnjsUnyiKH4ZX4Gk_JuFiXdO5g.png?1672225632" style="width: auto;" class="fr-fic fr-fil fr-dib" data-attachment="[object Object]" data-id="150004536980">*Important!&nbsp;Crypto purchase is provided by our partner payment provider. Verification is required because their business is registered in the EU and hence subject to EU legislation. All the data is kept safe.&nbsp;Proceed with payment. Here you are &nbsp;the funds are on your balance!&nbsp;&nbsp;

How to purchase crypto for fiat?

Sometimes when you want to withdraw your crypto from our platform, you may see that there's a deferred fee to be paid. What's that, and how can you avoid paying it?<img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/150004538681/original/gyjccLnW2TscKYjFGtnuPt4kqU_cO9QnoQ.png?1672228645" style="width: auto;" class="fr-fic fr-fil fr-dib" data-attachment="[object Object]" data-id="150004538681">This fee is applicable&nbsp;only&nbsp;to&nbsp;the amount of crypto you purchased initially via our platform&nbsp;for fiat. By default, its size is 4%. However, there's a condition to make it 0:&nbsp;you need to hodl the amount of crypto you purchased for 90 days. Let's take an example.We purchased 300 USDT for USD using our bank card via our platform. Now we want to withdraw 600 USDT. In this scenario, a 4% fee is applicable to 300 USDT only (i.e., 12 USDT). Yet you can open a savings account with a total duration of 90 days, and after that period, when you withdraw the funds, the fee will be 0. Also, we want to highlight that the&nbsp;fee is dynamic,&nbsp;which means that the fees will be reduced as the duration of your active savings passes. Hence, if you have had your savings account opened for 45 days and want to withdraw the crypto you purchased with us, the fee will be 6 USDT (half of the initial amount). Below are some more points to take into account:&nbsp;- you can open multiple savings with a total amount equal to the purchased crypto with us- total duration of active savings must equal or exceed 90 days. Please note that the system counts only actual days passed, so opening a saving for 90 days does not mean the fee is reduced immediately.If you have any questions, feel free to reach out to our support team!&nbsp;

Understanding deferred fees

HEXN.IO is a crypto lending platform that unites habitual and advanced approaches to money lending to help people make their crypto work. We offer a wide selection of 48 cryptocurrencies, high interest rates (up to 22% APY at the moment), and regular weekly payouts. Our cutting-edge smart exchange feature makes capitalizing on crypto trading accessible to every person, no matter how well-versed in the functioning of markets they are. We aim to create a bridge between the complexity of trading strategies and the simplicity of earning on digital assets for end customers, making the crypto world closer to people than ever.

What is HEXN.IO?

In this section we've gathered all the questions we've been asked most of the time, so that you can find the answers real quick and know what to do

 The Anti-Phishing Code is a security feature that allows users to add an extra layer of security to their account. Once you have enabled the Anti-Phishing Code, it will be included in all genuine emails sent to you from Hexn.io This code will help you to discern real emails from phishing emails, helping you to prevent phishing attempts. This is how it looks like: To set it up, go to this page and at the bottom you will see the option:   Now all emails that are legitimate and from Hexn.io will contain the code that you have set.  TIP: We advise that you update your Anti-Phishing Code at least once per month. 

There's a number of measures to increase the safety of your account. In this article we'll discuss, what anti-phishing code is and how it can help you

What is Anti-Phishing Code

 If you want to start earning with Hexn.io, the first thing you need to do after registration is to deposit funds to your account. In this article, we'll explain the whole process.   1. Log in to your Hexn.io account.   2. At the top, click on an "all balances" button:   3. Choose the coin you want to deposit (let's say, it's BTC) and click on a "deposit" button:   4. Choose the network (if applicable) and copy a destination address:   5. Now go to your exchange account or a crypto wallet, where you store your crypto, and withdraw funds (in our example, it's Binance exchange):   6. Here you are! It may take some time for the funds to reach your account, depending on how fast the transaction gets the required number of confirmations.     

Explaining, how to deposit crypto to Hexn.io

How to deposit funds to Hexn.io

How to make a deposit

 Having earned some crypto with Hexn.io, now you may want to withdraw your funds. In this article, we'll guide you through the process.   1. Log in to your Hexn.io account.   2. Go to your wallet and choose the coin you want to withdraw:   3. Fill out the form: network, address, amount:    4. Review the details and confirm:   5. Well done - the funds are on the way to your account! Please note, that withdrawal may take some time depending on how fast a transaction gets the required number of confirmations.  

Withdrawing funds from Hexn.io platform is as easy as from any exchange. Here you will learn the whole process. 

How to withdraw funds from Hexn.io

 In this article, we'll review the key metrics of your savings statistics. Let's start.    1. Status - shows the status of your savings.   2. Currency - shows the currency of your savings.   3. Passed days - this timeline shows the number of days have passed within a chosen period  4. APY, or Annual percentage yield - shows the rate, according to which your profit is calculated.   5. Redeem - cancellation policy, which means you can close your savings at any given time before expiration with the loss of the profit earned only.   6. Open/Close date - shows the time when you opened your savings and when it's scheduled to expire.   7. Amount - shows your invested amount.   8. Profit - shows, what you have earned for the period passed (from our example - 4 days).   9. Next payout - shows the date and amount to be paid for the period of 7 days (since the profit is credit to the balance every 7 days)  10. Re-subscribe - this option allows you to prolong your savings under the same conditions as you have now.   11. Internal ID - this is for our support team troubleshooting.   12. Transactions - shows the history of transactions within a particular savings. Please note, that the interest paid is not credited to your account until 7 days pass (since the profit is credit to the balance every 7 days)  13. "Cancel investment" button - allows you to close the savings with the loss of profit earned.   So now you have a better understanding of all the numbers shown. If you have any questions, feel free to drop a message to our support team.       

Explaining the numbers shown in your savings account

How to understand the statistics of my savings?

 HEXN.IO is not responsible for your personal taxes, and we do not pass any information about your income to any government authorities. With that in mind, we recommend addressing this question to your local legal adviser.  If you need help getting your financial statement for tax purposes, feel free to contact us via our email support@hexn.io or live chat, and we will organize it for you.  

Crypto and taxation

 HEXN.IO is an international FinTech company that provides crypto-related services to its customers on a worldwide scale. However, due to legal restrictions, there are minimal requirements for those who want to benefit from using our platform.  At this time, we cannot provide services to residents of the following countries:    Afghanistan    Bahamas    Barbados     Botswana     Cambodia    Canada     Democratic People’s Republic of Korea    Ghana    Iraq    Islamic Republic of Iran    Jamaica    Myanmar    Nicaragua    Pakistan    Syrian Arab Republic    Trinidad and Tobago    Uganda     United States    Vanuatu    Yemen     Zimbabwe     For detailed legal information, please refer to our Terms & Conditions.       

 In this article, we'll show, how to reset your password.  From your account when you are logged in.  1) Navigate to this page  2) Click on "change password"  3) Enter your old password and set up a new one. Once ready, click on a "confirm" button    When you forgot your password and cannot log in to your account.  From Sign-in page, click on a "forgot password" button:   Now enter the email address, you used to register an account at Hexn.io, and click on a "Send Email" button:   Within 5 minutes, you need to receive an email from us. Please check your inbox or spam/promo folders.    Here you are:   Enter this code in the form on the site. Once filled, the system will prompt you to create a new password:   Now create a strong password and finish the process. Well done!   Also, let us please share with you some best practices to set up a strong password.    Never use the same password for multiple accounts.    Don’t use personally identifiable terms.    Avoid using common words or phrases.    Use different types of characters.    Make it long (10-12 characters).    Consider spelling things wrong.    Change your passwords regularly.    Never save or share passwords.    Use a password manager.    Based on the suggestions above, here is an example of a strong password - IwiCcR!fOdIiNkE       

How to reset password

 We highly recommend enabling two-factor authentication right after signing up.  In this article, we'll show you step-by-step how to enable 2FA as well as discuss possible issues.   Log in to your account  Open "Security & Settings" page   Click on "Enable 2FA" button  Follow the instructions therein:   download Google Authenticator app (or any other app for this purpose, for example, Authy)  log in to the app and click on "add new account/+" button  point your phone camera at QR on the page  enter 2FA code from the app      As soon as the code is added, the system will verify it and if everything is done correctly, 2FA will be enabled on your account.   2FA common issues  The 2fa is a black box service. There is not much that can be done about it. We don't control the reaction to the code that you are entering. You are entering the code, it is getting sent to the 2fa service and compared with the factual code on the server (in the case of Google authentication - Google servers).  The common reason why when you're entering the code, you see the error "invalid code" is you are entering an incorrect code, or you are entering a code not timely.  If Google/Authy 2FA code is not accepted:  Check if the time on your device and on the Google Authenticator app is synced. On the device, check General settings/Date & Time/Set Automatically. In the Google Authenticator app go to Main menu/tap More/Settings/Time correction for codes/Sync now. (See the alternative solutions here).  Please be advised. If for some reason you lost access to your smartphone and can't pass 2FA, you need to disable 2FA. Please send your request for that to support@hexn.io from the email you used to register an account at hexn.io       

2FA is one of the measures to protect your account. In this article we show step-by-step, how to enable it on your Hexn.io account

How to enable 2FA on Hexn.io account

Managing 2FA on your account

 Data safety is one of the top priorities for our company. Below you will find some simple steps to protect your account.   1) Make sure to use a strong password. In this article, you'll find some best practices. If you understand, that your current password is weak, don't delay and change it.   2) Enable 2FA on your account.  3) Enable anti-phishing code.   4) Make sure 2FA is enabled when you request a withdrawal (it's ON by default, so do not turn if off)  5) If you have any suspicions, your account was compromised, reach out to our support team and check recent sessions from your account:    Terminate the one that does not look legit for you.   Here you are - your account is protected!    

In this article we list some simple steps which will help you to protect your account

How to secure your Hexn.io account

How to secure my account

 First, visit the hexn.io website. We recommend having a look around as a start. Reach out to our support team if you have any questions.   At the top of the page, click on a "Create account" button:   Proceed with one of three options available:     1. Use your email and set up a password  2. Create an account using your existing Gmail account  3. Use your Apple ID account   Then follow the instructions, contained in the email we sent to you. Make sure to check spam and promo folders as well, if you do not see the message in your inbox. Usually, all the emails are delivered immediately, however, a small delay up to 5 min. is possible. If you still haven't received an email, please reach out to our support team via live chat (find an icon in the bottom right corner).  Here you are - you have now successfully registered an account on our platform. Go ahead and start earning!  

How to sign up

 There are multiple ways, how you can buy crypto and in this article, we'll be talking about OTC market.   Crypto OTC Trading is simply trading crypto assets directly between two parties in a closed trading market (so it's done outside regular exchanges). This trading market is unlike an exchange where there are several prices. Here, the parties involved only have the private price they show and can negotiate deals based on the amount each party has or is interested in buying. Imagine a picture of two persons involved in private trading negotiations. On the one hand, one person is available to sell assets at a given price, and on the other hand, the other is willing to buy assets at a given price.   An OTC trade occurs when both parties agree on the trade price or exchange for which they agree. A trade can be crypto-to-crypto (For example, swapping bitcoin with tether) or fiat-to-crypto (For instance, swapping XAF or Rand for bitcoin and vice versa). Whether crypto-to-crypto or crypto-to-fiat, the need for a “trading market or desk” to effect the transaction is imperative. OTC trading markets or desks are professional platforms dealing directly with crypto buyers or sellers.  So to find the best price possible, you may want to use the service called bestchange. The idea is that it aggregates exchange rates from the most reliable and trusted e-currency exchangers and presents them in the form of a well-structured and dynamically updated table. Clicking a currency pair brings up a list of exchangers with the best rates, while clicking a specific exchanger's name opens a corresponding website. BestChange ensures minimal conversion losses and saves your money and time by bringing all relevant information right in front of your eyes.   Another good service we'd like to mention is localbitcoins. This is a good option to users from CIS countries as it supports RU language and major local banks. The concept here remains the same - you register on the site, find the best price and buy/sell your crypto. At the bottom of the site, you'll find a detailed guideline, how to get started.   And one more platform, where you can exchange your funds, is Binance P2P.   However, unlike some other platforms, this one requires registration and further verification.   If you have any questions, feel free to reach out to our support team either via live chat or email support@hexn.io             

Buying crypto on OTC markets

 In order to start buying and selling cryptocurrencies and other digital assets, the most common way is to do it via Crypto Exchanges. Centralized cryptocurrency exchanges (CEXs) act as an intermediary between a buyer and a seller and make money through commissions and transaction fees. You can imagine a CEX to be similar to a stock exchange, but for digital assets.  Unless you are a mature trader, there's a need to store or hodl your crypto somewhere. Leaving coins on the exchange is not the best practice, and here are some major grounds for that.    Centralized exchanges are (mostly) regulated by financial authorities and have to operate under KYC and AML regulations to ensure their operations are legal. As a result, your personal data maybe exposed to governments upon request.    Centralized exchanges are widely used by investors, which means they provide a lot of trading volume. This results in a greater risk for the exchange to be hacked, so either your personal data or funds can be lost.    Storing crypto on the exchange does not really pay you off. On contrary, it may incur losses because you may want to trade it, especially in the events of hypes. Generally speaking, if you are a newbie in the sphere, buying BTC back in 2012 and simply hodling it would bring you a lot more compared to the scenario, where you trade it.    Nevertheless, there's a good solution that minimizes all these risks. It's a brand-new platform hexn.io, where you can safely bring your crypto, open a savings account and let it work and earn up to 22% ARY.   Henx.io offers a great variety of cryptos, a range of capitalization periods, no hidden commissions and fees. If you have any questions, feel free to drop us a message in a live chat - we'll gladly help you. Start earning now!        

Is it safe to store your crypto on CEX?

 In this article, we'll go over the fees, commissions, and limits we have on our platform.   Min. deposit amount:  - no min. requirement, except for DOT, which is 1DOT. However, please note, that some exchanges may set a min. amount for withdrawals.   Min. withdrawal amount:  - it varies depending on the coin. In general, it's approx. equivalent to 1USD.   Min./Max. amount to open a savings account:  - min. - equivalent to 20USD  - max. - equivalent to 10M USD   Applicable fees:  - for withdrawals from our platform - fixed per each coin, does not depend on the amount to be withdrawn. This is the fee paid to the network. The final amount is shown in the withdrawal form.   - for deposits to our platform - no fees from our side, though your exchange may set a withdrawal fee.   - no other hidden fees  If you have any questions or need some assistance, feel free to drop us a message here in live chat.         

What are the fees, commissions, and limits at Hexn.io

 Affiliate program at Hexn.io is a good opportunity for mutual cooperation. To understand better, how it works, please find below answers to the most frequently asked questions.  TABLE OF CONTENTS   1) How to become an affiliate at Hexn.io?   2) What's the amount of payouts and how often they are made?   3) What withdrawal methods do you support?    4) Do you have any promo materials?   5) I'm not getting paid. Why?   6) My account got blocked. Why?    1) How to become an affiliate at Hexn.io?   Register in our program following this link. Then it will take some time for our team to review your application carefully and make a decision.   2) What's the amount of payouts and how often they are made?   Payouts are made to your hexn account in the amount of 15% of daily interest of your referral. Here is an example.  You have invited a referral. He opened a savings of 10 000 USDT for 90 days with 17% APY. Every day his account will be credit with 4.65 USDT interest. From that amount you'll get 15% which is 0.69 cents.  The currency of payouts is USDT only (if a saving is opened in any other coin, there will be an instant exchange)  3) What withdrawal methods do you support?  You can withdraw your USDT to any wallet via ERC-20, TRC-20 and BEP-20 chains.   Min. amount to withdraw is 0.01 USDT  4) Do you have any promo materials?  Yes, sure, you can find them under instruments section of your affiliate account.   5) I'm not getting paid. Why?  The reason you have not received your reward is because you might have abused our platform. Such situations are reviewed on a case-by-case basis. For more details please reach out to our support team.  6) My account got blocked. Why?  The reason you account got blocked is because you might have abused our platform. Such situations are reviewed on a case-by-case basis. For more details please reach out to our support team. 

Hexn Affiliate program

 Yes, we’ve got a 24/7 customer support ready to advise on any questions or requests. You can contact us via our email support@hexn.io or live chat (find a chat icon in the bottom right corner). 

Do you have customer support?

 1. You choose a cryptocurrency out of the 48 offered on the platform and open a deposit.     2. Our asset management experts use your capital to distribute it among professional institutional investors with high ROI and participate in markets.     3. These investments generate high returns.     4. From these returns, you get your interest income as a lender.     Here you have two options: you can either withdraw your income weekly or reinvest it and thus multiply your profit using the power of compound interest. 

 If it happens, that there's no verification email from us in your inbox, please check spam or promo folders as well. If the issue still persists, please reach out to our support team, and we'll help you out. 

I cannot seem to find a verification email in my inbox?

 At the moment, it's not required to go through a KYC procedure in order to use the service. 

Do I need to go through KYC?

 We support BTC, ETH, Solana, Polkadot, ERC-20, TRC-20, BEP-20 networks. 

What networks do you support?

 The only method you can use to fund your account is to deposit a crypto you want. A bank card, PayPal or any other e-wallets, where there's no crypto, are not supported. 

What deposit methods do you support?

 There are 2 possible reasons, why there's a delay getting the funds to your account:   1) the transaction didn't get enough confirmations - you can check the status on a scanner of the related network (https://etherscan.io for example);  2) you've chosen the wrong network - in this scenario the funds are lost and there's no way to recover them 

I've made a deposit/withdrawal, but the funds are not in

 At the moment, this option is not available, however, we are working on its development. 

Can I lend crypto from Hexn.io?

 Every 7 days you will receive funds, a percentage of the total revenue. 

How quickly can I receive my payouts?

 Yes, of course. You can open a new savings using the profit earned. Please keep in mind, that the min. investment amount is equivalent to 20 USD. Also, if you have auto-renewal of your active savings, it will be prolonged on the same conditions as you initially set it up.  

Can I reinvest my payouts?

 Your profit depends on 2 factors: 1) the amount of your investment 2) the time your savings account is open. At the moment, we offer 3 periods: 30, 60 and 90 days. The more days, the greater annual rate. Please note, that for some coins, not all the periods may be available. You can check this information here. 

How much can I earn?

 If you want to close your savings account before it expires, all the profit earned will be lost, and you will receive back your initial investment only. 

Are there any penalties if I want to close my savings account before expiration?

 On this page, there's a button, "delete profile". 

How do I delete my account?

 НЕ ТРОГАТЬ! Здесь будет вставлен контент программно 

Wondering what trading, deposit, and withdrawal fees a crypto savings platform has? See the detailed information on every transaction on this page

What Fees Does a Crypto Savings Platform Have

Hexn Fees

 Everyone wants to get money right here right now and we have something prepared for that. A brand new Advance Payment feature allows you to get interest right after opening a savings. Down below you'll find some more details, how it works.   There are certain coins, marked with a special badge, that indicates, that Advance Payment is available here:  Pick up the one you like (in our case it's USDT). A regular window with set up settings pops up, where you will find a green notification with conditions namely, the amount to be paid out instantly and what's the period for that:  Please note, that this part of settings is locked, which means it's not possible to change it.   So confirm savings opening and here you are - the interest you expected to get in 30 days is on your balance today, sounds great!  In the meantime, since the interest is paid, after 30 days your account will not be credited. And only then we start to accumulate the rest of the interest till the end of savings expiration.     

Want to get your interest right now without waiting for the time to pass? Here you can benefit from our Advance payment feature. Read more about it in our article. 

What is Advance Payment?

 HEXN.IO is a great platform to capitalise on your crypto. It also allows you to purchase BTC, ETH, and some other cryptos with your bank card at the very best price. However, there are some things you need to take into account, so let's review the whole purchasing process.  Let's say you want to buy USDT for USD. For that, you need to go to your wallet on our platform and click a "buy" button:    As you can see, there's almost no spread, no purchase fees and the price is very attractive. We put a lot of efforts so that our customers can benefit from it. Once ready, proceed with the purchase buy clicking the "buy" button again.   Now you need to follow some basic verification*, and once completed, you'll see the window to enter your bank card details:   *Important! Crypto purchase is provided by our partner payment provider. Verification is required because their business is registered in the EU and hence subject to EU legislation. All the data is kept safe.   Proceed with payment. Here you are  the funds are on your balance!     

 Sometimes when you want to withdraw your crypto from our platform, you may see that there's a deferred fee to be paid. What's that, and how can you avoid paying it?  This fee is applicable only to the amount of crypto you purchased initially via our platform for fiat. By default, its size is 4%. However, there's a condition to make it 0: you need to hodl the amount of crypto you purchased for 90 days. Let's take an example.  We purchased 300 USDT for USD using our bank card via our platform. Now we want to withdraw 600 USDT. In this scenario, a 4% fee is applicable to 300 USDT only (i.e., 12 USDT). Yet you can open a savings account with a total duration of 90 days, and after that period, when you withdraw the funds, the fee will be 0. Also, we want to highlight that the fee is dynamic, which means that the fees will be reduced as the duration of your active savings passes. Hence, if you have had your savings account opened for 45 days and want to withdraw the crypto you purchased with us, the fee will be 6 USDT (half of the initial amount). Below are some more points to take into account:   - you can open multiple savings with a total amount equal to the purchased crypto with us  - total duration of active savings must equal or exceed 90 days. Please note that the system counts only actual days passed, so opening a saving for 90 days does not mean the fee is reduced immediately.  If you have any questions, feel free to reach out to our support team!  

 Yes, smart exchange is a completely free tool with no charges. 

Is it free to use smart exchange?

 On our platform, you can buy crypto cheaper and sell it higher than the market prices. While exchanging, lock your funds temporarily and then withdraw them with the interest payout! The longer the period, the higher the rate and the more money you will receive. That's what the smart concept is about.  There are two basic exchange options within the HEXN Smart Exchange:  - Delayed – an innovative option for those who want to gain extra interest for freezing their transaction for a certain period.  - Regular – a classic option for those who want to enjoy fast conversion between crypto, fiat, and stablecoins.  No matter which one you choose, you will be assured the best rates, wide up-to-date token selection, and high security standards. 

What is Smart Exchange?

 Delayed exchange means that you lock the funds for a certain period (min. 30 days) at a better rate than on the market, and after that, you'll get increased profit from your exchange operation. At the same time, a regular exchange is processed instantly at the market price. 

What's the difference between delayed and regular exchange?

 It's an equally-weighted average price of a token/coin from multiple exchanges. 

What is the index price?

 At the moment the only solution is to wait till the set period of the exchange expires.   

My coins are locked in the exchange, but I need them now. What to do?

 HEXN.IO is a crypto lending platform that unites habitual and advanced approaches to money lending to help people make their crypto work.     We offer a wide selection of 48 cryptocurrencies, high interest rates (up to 22% APY at the moment), and regular weekly payouts. Our cutting-edge smart exchange feature makes capitalizing on crypto trading accessible to every person, no matter how well-versed in the functioning of markets they are.     We aim to create a bridge between the complexity of trading strategies and the simplicity of earning on digital assets for end customers, making the crypto world closer to people than ever. 

In this section you can find some articles to help you make your first steps on our platform

Getting Started

In this section you can find some articles, related to your account settings and security

Account Settings and Security

This section contains information about deposit and withdrawal procedures

Deposits and Withdrawals

In this section you can learn more, how savings accounts work on our platform

Savings

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