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Frequently Asked Questions Explained in Detail

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Frequently Asked Questions

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Smart Exchange

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To add fiat deposits and withdrawals, as well as buying crypto on fiat, you need to <0>Pass Advanced Verification</0>.

Before you get started you need to <0>Pass Basic Verification</0>. You will be able to deposit and withdraw cryptocurrency.

To proceed you need to <0>pass Full Verification</0> first.

Before you get started you need to <0>pass Basic Verification</0>. You will be able to deposit and withdraw cryptocurrency.

To proceed you need to <0>pass Basic Verification</0> first.

It's an equally weighted average price of a token/coin from multiple exchanges.

What is the index price?

Yes, the smart exchange is a completely free tool with no charges.

Is it free to use smart exchange?

On our platform, you can buy crypto cheaper and sell it higher than the market prices. While exchanging, lock your funds temporarily and then withdraw them with the interest payout! The longer the period, the higher the rate and the more money you will receive. That's what the smart concept is about.There are two basic exchange options within the HEXN Smart Exchange:- Delayed – an innovative option for those who want to gain extra interest for freezing their transaction for a certain period.- Regular – a classic option for those who want to enjoy fast conversion between crypto, fiat, and stablecoins.No matter which one you choose, you will be assured the best rates, wide up-to-date token selection, and high security standards.

What is Smart Exchange?

Deferred exchange means that you lock the funds for a certain period (min. 30 days) at a better rate than on the market, and after that, you'll get increased profit from your exchange operation.

What's the difference between deferred and regular exchange?

Currently, the only solution is to wait until the set exchange period expires.

My coins are locked in the exchange, but I need them now. What to do?

Exchange BTC, ETH, USDT and many more cryptos at the best rates